Shipping & Returns
Shipping Information
At Nordia, we want to ensure your clean vitamins arrive safely and promptly. Here’s everything you need to know about our shipping process:
Free Standard Shipping
We offer free standard shipping Australia-wide on all orders over $65. For orders under $65, a flat shipping fee of $9.90 applies.
Dispatch Days
Orders are dispatched on Mondays, Wednesdays, and Fridays, excluding public holidays. Please note, any orders placed after 11:00am on these days will be processed on the next dispatch day.
Delivery Timeframes
Standard shipping typically takes:
- Metro areas: 3-7 business days
- Rural areas: 5-10 business days
Please note these are estimated delivery times, and delays can occur due to factors outside of our control.
Express Shipping
At this time, we do not offer express shipping.
Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email with tracking information so you can keep an eye on your delivery.
Please contact us if you require your tracking number resent to you.
International Shipping
We currently ship to all locations within Australia. Unfortunately, we do not offer international shipping at this time.
Returns
Unfortunately, unless the product is faulty, we do not offer returns or exchanges. If the product has arrived faulty, please email us at info@nordiavitamins.com
Questions?
If you have any questions or concerns about your order, feel free to reach out to our customer service team at info@nordiavitamins.com